Job Profile

    • Gathering customer requirements over emails, calls & in-person meetings
    • Documenting the requirements in a structured format.
    • Prepare visual diagrams & wire-frames for ease of understanding.
    • Offer advise / suggestions to customers from technical and functional aspects based on past experiences.
    • Understand Software Applications developed and provide demonstrations to the client.
    • Interact with technical team for requirement analysis and estimations, clarify their doubts.
    • Liaise between the customer and the technical team for technical discussions.
    • Prepare standard collaterals for case studies, manuals, demonstration scripts.
    • Prepare the solutions, based on the client needs.

Skills Required (Primary)

    • Basic knowledge of WordPress and other technology like BuddyPress, WooCommerce etc.
    • Strong communication skills in English
    • Excellent written and verbal communication
    • Enjoy problem-solving
    • Determination, perseverance and a positive attitude
    • Good knowledge of preparing the estimation.
    • Ability to interact and collaborate with others to solve problems
    • Ability to work unsupervised and self-motivated
    • Ability to communicate with account managers and clients
    • Strong attention to detail and determine to follow best practices
    • The desire to go the extra mile to deliver the best product/output


Contact Information

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We’re looking for people to join the team who are as excited as we are to help build the platform that empowers the future generation of creators to be successful online.

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